Support

Contact us

The fastest way to reach us is by email. Whether you're evaluating ScopeAccord, need help with your account, or have a billing question, write to:

Email: hello@jacksonsolutionworks.com

We aim to respond within one business day (Monday–Friday).

What to include

To help us resolve your issue quickly, please include:

• The email address associated with your ScopeAccord account;
• Your company name;
• A description of what you were trying to do and what happened;
• A screenshot, if the issue is something you can see on screen.

Billing & subscriptions

For questions about a plan, an invoice, a payment, or canceling a subscription, email us at the address above and include your company name and the plan you're on. You can cancel your subscription at any time; cancellation takes effect at the end of your current billing period.

Common questions

Many questions are answered on our FAQ — including which states are supported, how documents are generated, and how team access works.

Company

Jackson Solution Works, Inc. (d/b/a ScopeAccord)
1366 E Sumner St, PMB 14
Hartford, WI 53027
Email: hello@jacksonsolutionworks.com
Web: scopeaccord.com

See also our Terms of Service and Privacy Policy.