Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") form a binding agreement between Jackson Solution Works, Inc., a [state of incorporation] corporation doing business as "ScopeAccord" ("ScopeAccord," "we," "us," or "our"), and the person or business entity that registers for or uses the ScopeAccord service ("Customer," "you," or "your"). By creating an account, accepting an invitation to join a company workspace, or otherwise accessing or using the service available at scopeaccord.com and related applications (the "Service"), you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity.

If you do not agree to these Terms, do not access or use the Service.

2. What ScopeAccord Is — and Is Not

ScopeAccord is a software tool that helps residential remodeling contractors turn a plain-language description of a job — typed or spoken — into draft contract documents (including Wisconsin Home Remodeling Contracts and related change orders), and checks each project against applicable eligibility rules for the pilot state(s) in which the Service is offered. ScopeAccord may use artificial intelligence, including third-party AI models, to extract information from your input and to suggest more professional phrasing of scope, exclusions, and similar contract language.

ScopeAccord is not a law firm, does not provide legal advice, and does not determine legal compliance. Using the Service does not create an attorney-client relationship between you and ScopeAccord or any of its personnel. Every document ScopeAccord generates is a draft, intended to be reviewed by you and, where appropriate, by your own independent legal counsel, before it is used, relied upon, or presented to a customer or counterparty. Documents generated by the Service may display a watermark such as "working template — counsel approval pending" and are intentionally blocked from electronic signature and delivery features until you and your counsel determine they are ready for use.

You are solely responsible for reviewing, editing, and confirming every field and clause in any document before you rely on it, sign it, or send it to a third party, and for ensuring your contracts, change orders, and business practices comply with applicable law in your jurisdiction.

3. Eligibility and Accounts

3.1 Who May Use the Service

The Service is intended for business use by contractors and related businesses, and by individuals acting on their behalf. You must be at least 18 years old and have the authority to enter into a binding contract to create an account.

3.2 Registration and Company Workspaces

You may register using Google OAuth or an email and password. Company accounts operate as shared workspaces: a "client_admin" may invite additional users ("client_user" or additional admins) via a tokenized, expiring invitation, manage the company profile and contract defaults, and control team access. Each company's records are logically isolated from other companies' records.

3.3 Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information during registration and to keep it up to date. Notify us promptly at the contact address below if you suspect unauthorized use of your account.

3.4 Roles and Permissions

The Service enforces role-based permissions (for example, only company administrators can edit company profile information, employee/qualifier certifications, contract defaults, or delete certain records). You are responsible for assigning roles appropriately within your company and for the actions your invited users take.

4. Subscription Plans, Fees, and Billing

4.1 Plans

ScopeAccord offers subscription tiers, billed monthly or annually. Current plan names, limits, and pricing are described at scopeaccord.com or in your order form and may be updated from time to time as described in Section 4.4.

4.2 Free Trial and Promotional Pricing

We may offer a free trial period or promotional/founding-customer pricing for a limited introductory period. Unless you cancel before the trial or promotional period ends, your subscription will automatically convert to, or revert to, the then-current standard pricing for your selected plan, and your payment method will be charged accordingly.

4.3 Payment

Paid subscriptions are billed in advance on a monthly or annual basis through a third-party payment processor. You authorize us (and our payment processor) to charge your designated payment method for all fees due. You are responsible for all applicable taxes other than taxes on our net income. All fees are non-refundable except as required by law or as we expressly state otherwise.

4.4 Changes to Fees

We may change our fees or introduce new charges, effective at the start of your next billing cycle, by providing advance notice (currently intended to be at least 30 days) to the account contact on file. Continued use of the Service after a fee change takes effect constitutes acceptance of the new fees.

4.5 Suspension for Non-Payment

We may suspend or downgrade your access to the Service if payment is past due and not cured after notice, as described in Section 4.6.

4.6 Missed Payments: Grace Period, Read-Only Access, and Suspension

If a subscription payment fails, access changes on the following schedule, so you always have time to resolve it and never lose access to your data without warning:

• Free trial. New subscriptions include a 7-day free trial with full access.
• Grace period (14 days). For 14 days after a failed payment you keep full access to the Service, and we send increasingly prominent reminders to update your payment method.
• Read-only mode (next 30 days). If the payment is still unresolved after the grace period, your account moves to read-only: you may continue to view, download, and export your existing contracts, change orders, work orders, and related records, but creating and editing new records is paused.
• Suspension. After the read-only window without payment, the account is suspended (no access). Following suspension, your data is retained for a 30-day export window before it may be deleted; contact us to export your data during that window.
• Restoring access. Full access is restored automatically as soon as a payment succeeds.

These durations may be updated on notice; the then-current schedule governs.

5. Your Content and Data You Submit

5.1 Ownership

As between you and ScopeAccord, you retain all rights, title, and interest in and to the information, text, images, documents, and other content that you or your users submit, upload, dictate, or generate through the Service, including customer records, project details, contract terms, photos, and imported documents (collectively, "Customer Data"). We claim no ownership of Customer Data.

5.2 License to Operate the Service

You grant ScopeAccord a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, reproduce, and display Customer Data solely as necessary to provide, maintain, secure, and improve the Service, including sending relevant portions of Customer Data to the third-party subprocessors described in our Privacy Policy (for example, for AI-assisted extraction, professionalized phrasing, speech-to-text, and text-to-speech) for the purpose of generating your requested output.

5.3 Your Representations About Third-Party Data

Much of the information you enter into ScopeAccord — such as the names, contact details, and addresses of your own customers (e.g., homeowners) — is personal information about people who are not themselves ScopeAccord users. By submitting this information, you represent and warrant that you have all rights, permissions, and legal bases necessary under applicable law to provide it to us and to permit us to process it as described in these Terms and our Privacy Policy, and that you will handle any personal information you obtain through the Service (such as documents shared with you) in compliance with applicable law.

5.4 Voice and Dictation Data

If you use voice dictation or read-aloud features, your audio is transmitted to third-party speech-to-text and text-to-speech providers for the sole purpose of converting speech to text or text to speech in connection with your use of the Service, as described in our Privacy Policy. You represent that you have the right to record and transmit any voice input you provide, including where it reflects a conversation with another person.

5.5 Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose without obligation to you.

6. AI-Generated Content and Your Responsibility to Review

The Service uses deterministic parsing together with third-party artificial intelligence models to extract structured information from your input and to propose more "professional" wording for scope of work, exclusions, warranty language, and similar free-text fields. Where the Service proposes AI-suggested wording, it is presented to you for side-by-side review against your original wording, and no AI-suggested wording is applied to a saved document unless and until you affirmatively accept it.

AI-assisted extraction and rewriting are provided on a best-efforts basis and may contain errors, omissions, or inaccuracies. You acknowledge and agree that:

• You are responsible for reviewing every field, value, and clause the Service generates or extracts before confirming, saving, printing, signing, or sending any document;
• ScopeAccord does not warrant that any generated document is accurate, complete, legally sufficient, enforceable, or compliant with the law of any jurisdiction;
• Statutory notices, citations, thresholds, and similar legal content embedded in templates may become outdated as law changes, and it is your responsibility (and, where you choose to engage one, your counsel's responsibility) to confirm current accuracy before use;
• ScopeAccord is not a substitute for review by a licensed attorney in your jurisdiction, and you should obtain such review before relying on any generated document in a real transaction.

7. Acceptable Use

You agree not to, and not to permit any user of your account to:

• Use the Service to generate documents for projects, trades, or jurisdictions the Service does not support, or misrepresent eligibility information to bypass eligibility checks;
• Use the Service in a way that violates any applicable law, including consumer protection, home-improvement contracting, licensing, or data protection law;
• Upload or submit content that infringes another person's intellectual property or privacy rights, or that you do not have the right to share;
• Attempt to gain unauthorized access to another company's workspace or data, or to probe, scan, or test the vulnerability of the Service without authorization;
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent applicable law expressly permits;
• Use the Service to build a competing product or to train a competing AI model on ScopeAccord's outputs;
• Interfere with or disrupt the integrity or performance of the Service or its infrastructure providers.

8. Intellectual Property

ScopeAccord and its licensors retain all right, title, and interest in and to the Service, including its software, templates, design, and the "ScopeAccord" name and logo, excluding your Customer Data. Except for the limited rights expressly granted in these Terms, no rights are granted to you by implication or otherwise. Contract templates and clause libraries made available through the Service (apart from the specific values and language you enter or approve) remain ScopeAccord's property and are licensed, not sold, to you for use through the Service.

9. Third-Party Services

The Service relies on third-party infrastructure and AI providers to operate — for example, cloud hosting and storage, large-language-model providers for extraction and phrasing suggestions, speech-to-text and text-to-speech providers, authentication providers, and public geocoding data sources. Our current subprocessors are listed in our Privacy Policy. Your use of the Service is also subject to the acceptable-use terms of those providers to the extent applicable. We are not responsible for outages, errors, or changes in a third-party provider's service, though we will use commercially reasonable efforts to maintain alternate providers or fallbacks where feasible.

10. Confidentiality

Each party agrees to protect the other party's non-public, confidential business information disclosed in connection with these Terms with at least the same degree of care it uses to protect its own confidential information of similar importance, and not less than reasonable care, and to use such information solely to perform its obligations or exercise its rights under these Terms. This section does not limit ScopeAccord's rights to use aggregated, de-identified data as described in the Privacy Policy.

11. Term, Suspension, and Termination

11.1 Term

These Terms remain in effect for as long as you maintain an account or otherwise use the Service.

11.2 Termination by You

You may cancel your subscription at any time through your account settings or by contacting us; cancellation is effective at the end of your current billing period unless otherwise required by law.

11.3 Termination or Suspension by ScopeAccord

We may suspend or terminate your access to the Service, with notice where reasonably practicable, if you materially breach these Terms and fail to cure the breach within a reasonable period after notice, if required by law, or to prevent harm to the Service, other customers, or third parties.

11.4 Effect of Termination

Upon termination, your right to access the Service ends. We will make reasonable efforts to provide you an opportunity to export your Customer Data for a limited period following termination, except where prohibited by law or where the account was terminated for cause. Sections of these Terms that by their nature should survive termination (including Sections 6, 8, 10, 13, 14, 15, and 16) will survive.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUTS (INCLUDING ANY GENERATED DOCUMENT, AI-SUGGESTED WORDING, OR ELIGIBILITY DETERMINATION) ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE ACCURATE, ERROR-FREE, UNINTERRUPTED, OR LEGALLY SUFFICIENT FOR ANY PURPOSE. SCOPEACCORD DOES NOT WARRANT THAT ANY GENERATED DOCUMENT COMPLIES WITH APPLICABLE LAW OR IS ENFORCEABLE, AND EXPRESSLY DISCLAIMS ANY SUCH WARRANTY.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL SCOPEACCORD OR ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SCOPEACCORD'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO SCOPEACCORD FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS (US $100).

14. Indemnification

You agree to defend, indemnify, and hold harmless ScopeAccord and its officers, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service in violation of these Terms or applicable law; (b) Customer Data you submit, including any claim that you lacked the right to submit a third party's personal information; (c) any document generated through the Service that you used, signed, or delivered without independent legal review where such review was warranted; or (d) your violation of any third party's rights.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, except to the extent a customer's local consumer-protection law mandates otherwise.

15.2 Informal Resolution First

Before filing a claim, each party agrees to try in good faith to resolve any dispute by contacting the other party in writing and allowing at least 30 days for resolution.

15.3 Arbitration and Class Action Waiver

Except for claims that qualify for small-claims court or claims for injunctive relief to protect intellectual property or confidential information, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered under the rules of a mutually agreed arbitration organization, on an individual basis. YOU AND SCOPEACCORD EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice (for example, by email to the account contact or an in-app notice) before the changes take effect. Continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree, you must stop using the Service and may cancel your subscription.

17. Miscellaneous

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any order form or plan description referenced at signup, constitute the entire agreement between you and ScopeAccord regarding the Service and supersede any prior agreements on the subject.

17.2 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

17.3 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

17.4 Force Majeure

Neither party is liable for delays or failures caused by circumstances beyond its reasonable control.

17.5 No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

17.6 Notices

We may provide notices to you via the email address associated with your account or through an in-app notice. You may send legal notices to us at the address in Section 18.

18. Contact Us

Jackson Solution Works, Inc. (d/b/a ScopeAccord) Attn: Legal 1366 E Sumner St, PMB 14, Hartford, WI 53027 Email: hello@jacksonsolutionworks.com Website: scopeaccord.com